As businesses continue to evolve, the need for tools that make operations easier and more efficient becomes essential. Whether you’re a long-time Hello Clever partner or exploring new ways to optimise your processes, our latest updates are designed to help you enhance customer engagement and streamline payments—no matter what time of year it is.
And the best part? These updates are easy to implement, ensuring you can keep your business running smoothly with minimal effort.
Improved Payment Gateway: Faster, Frictionless Checkout.
On Monday 23rd September, 2024 – we’ll be rolling out an improved payment gateway to offer a seamless experience for your customers. With a cleaner design and more intuitive process, completing a purchase will be faster and hassle free.
We know that clarity is key when it comes to checkout. That’s why we’ve made sure everything—cashback, GST, discounts, and surcharges—is displayed upfront in one place. No more jumping between screens or hunting for details. Your customers will know exactly what they’re paying for from the start.
Transparent Payment Surcharges: Helping Your Customers Save
Juggling transaction fees is a headache, but Hello Clever’s new flexible surcharging options, you gain greater control over your costs. This feature allows you to set different surcharges for various payment methods, ensuring your fee structures align with your pricing strategy, customer preferences and protect your margins.
- Credit Card Payments: Typically range from 1-1.5%. With our flexible surcharging, you can set a surcharge of 1.5% for credit card payments to cover these costs.
- Debit Card Payments: These transactions usually incur lower fees, around 0.5%. Here you can set a surcharge of 0.5% for these payments.
- Digital Wallet Payments: Such as Apple Pay or Google Wallet have fees similar to or slightly lower than credit card fees. You can set a minimal surcharge of 1% for these transactions.
- BNPL Payments: Buy Now, Pay Later services often come with higher merchants fees, typically 3-6%. To cover these costs, set a surcharge of 3.5% for BNPL transactions. This ensures that while you offer the convenience of BNPL options to your customers, your business remains protected against higher transaction fees.
It’s also important to be transparent with customers about these surcharges, offering them the freedom to choose their preferred payment method while you manage business costs effectively. This approach not only maintains your profit margins but also enhances customer satisfaction with diverse payment options.
Customisable Instant Cashback Rewards.
Rewarding your regulars and attracting new customers is essential for any business. Our upgraded cashback rewards system provides you with the tools to create tailored incentives that resonate with your audience. Whether you aim to increase repeat purchases, boost off-peak sales, or reward high-value transactions, our customisable cashback rules empower you to design effective engagement strategies.
Set Cashback for Specific Payment Methods.
More Flexibility: Apply varying cashback rules to different payment methods, aligning incentives with specific cost implications.
Instant Activation: You can now set campaign start times for later in the same day, allowing you to make changes, and clone and activate new cashback campaigns immediately without any discontinuation.
Streamlined Billing: Saving You Time & Reducing Errors.
Hello Clever’s improved billing process now includes merchant names in billing information, making reconciliation easier and more accurate. This update saves time and reduces errors, leading to better financial management and decision-making.
For businesses new to Hello Clever, our platform offers a comprehensive suite of real-time payment solutions and instant cashback rewards, designed to simplify operations and enhance customer experiences. From flexible surcharging to customisable cashback rewards and streamlined billing processes, our updates are crafted to help you seize every opportunity during the high-volume shopping season.
Get in touch with us to find out more 👉🏻 https://helloclever.co/get-in-touch
